Google has discontinued a search feature that used AI to surface health recommendations gathered from ordinary internet users. Called “What People Suggest,” the tool organized community health content from online discussions into themed summaries and displayed them alongside health search results. Three sources confirmed the removal, and Google later acknowledged it publicly.
The feature was unveiled at Google’s “The Check Up” health conference in New York, where then-chief health officer Karen DeSalvo described how it would help users access peer health knowledge alongside expert medical content. The AI system organized community discussions into navigable categories and linked to original sources. The initial rollout was limited to mobile users in the United States.
Google’s spokesperson confirmed the removal, attributing it to search page simplification rather than safety concerns. When the company cited a blog post as evidence of public communication about the decision, that post turned out not to reference the feature. “It’s dead,” one informed insider confirmed succinctly.
The removal sits within a broader pattern of criticism over Google’s approach to AI health content. An earlier investigation found that Google’s AI Overviews were distributing false health information to approximately two billion monthly users. Although some medical AI Overviews were subsequently removed, health professionals have argued that more comprehensive reform is necessary.
As Google prepares for its next health event, the story of “What People Suggest” serves as a useful reminder of what is at stake when health AI products fail to meet basic standards of accuracy and transparency. The company’s willingness to engage honestly with that story will be a meaningful indicator of whether it is ready to be taken seriously as a responsible health technology provider.
Google’s Health AI Feature Offering Stranger-Sourced Medical Tips Is No Longer Active
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